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Shipping & Returns

Report due to Coronavirus: Due to the current global Coronavirus measures, some orders may take longer than what you are used to from us. Unfortunately we have no influence on this. Sorry for the inconvenience and thank you for your patience and understanding.

 

Shipping of products that you order from us is done in collaboration with the PostNL service. Of course you would like to know when your products will be delivered. That depends on the product you have ordered and the shipping method you have chosen. We've put together some useful information for you below. Please note: the stated values ​​are indications and may deviate in some cases. No rights can be derived from it. If your order can be tracked via the Tracking link, you will receive an email about this at the email address you shared with us.

The following points apply to the delivery time:

International untracked shipping takes between 3 business days up to 4 weeks, depending on the country.

International tracked shipping takes between 2 business days up to 3 weeks, depending on the country.

Returns

We can return products within 20 days of purchase. This right of return is only valid for products that are unused, do not contain damage and have the original packaging.

Returns must first be contacted by email (info [at] umake [dot] nl) before they can be processed administratively. Address for returning products is:

Umake

Industriekade 18G

2172HV Sassenheim

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